This full-time (37.5 hours per week) position offers an opportunity to join a friendly, team-oriented dining service department. This individual will support daily operations, provide welcoming service, and help create a positive dining experience for guests. Teamwork, enthusiasm, and reliability are valued. Food service experience is preferred but not required – training is provided for those eager to learn and grow in a higher education setting.

Schedule: Monday through Friday, 7:30 a.m. to 3:30 p.m.

Full-time employees enjoy a range of benefits, including:

• Medical, dental, and life insurance
• Retirement plan options with generous College contributions
• Paid leave and holidays
• Tuition benefits and educational support

EDUCATION

• High school diploma or equivalent. Preferred

EXPERIENCE

• Minimum of 1-year previous experience in food service, preferably in fast food or institutional environment, OR an equivalent combination of education and experience. Preferred

ABILITIES AND SKILLS

• Ability to provide excellent customer service and work effectively as part of a team. Required
• Knowledge of portion control servings or willingness to be trained. Preferred
• Ability to read, write, and perform basic math. Preferred
• Ability to communicate effectively and carry out job duties by following both verbal and written instructions. Required
• Ability to manage time efficiently and complete tasks with minimal supervision. Required
• Familiarity with safety and sanitation procedures and the proper use and care of food service equipment. Preferred

• Customer Service:
  • Provide friendly, professional, and respectful service to all guests.
  • Share customer or dining plan questions or concerns with the appropriate supervisor for support.
  • Support other campus dining service locations, as needed, to meet operational needs.
• Cleaning and Sanitizing:
  • Maintain a clean, safe, and organized work environment, to include proper sanitation of food service equipment.
  • Perform general housekeeping in the kitchen, service, and dining areas.
  • Wash dishes, pots, pans, etc. using dish machines and pot sinks.
  • Remove garbage, recycling, and compost from service and kitchen areas.
• Back of House:
  • Assist with basic food preparation, keeping service lines stocked and fresh.
  • Prepare food items following prep lists and standardized recipes.
  • Properly label, date, rotate, and store foods using FIFO procedures.
  • Assist with stocking front-of-house areas, storage spaces, and convenience stores.
  • Prepare, cook, and serve food using assigned equipment, with training provided as needed.
  • Follow all food handling safety and sanitation guidelines.
  • Complete opening and closing duties accurately for assigned workstations.
• Other:
  • Comply with all safety and sanitation policies.
  • Complete all required training in a timely manner.
  • May be required to work snow closure days that fall on scheduled shifts.

ADDITIONAL RESPONSIBILITIES

• Ability to accurately operate a computerized POS system and assist customers with self-service kiosks, or ability to be trained.

• Ability to lift items up to 40 lbs.
• Must have neat and clean grooming and hygiene habits.
• Able to stand/walk for long periods of time.
• Exposure to high temperature kitchen equipment.
• Exposure to fluctuations in temperatures (i.e.: coolers/ freezers). 
• Carts may at times carry loads of up to 200 lbs.; employees are expected to follow safe lifting and handling practices

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

Penn College is committed to equal opportunity and the diversity of its workforce.

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