This position involves assisting in an assigned dining services area on a part-time basis (up to 25 hours per week), contributing to a positive and efficient dining experience. The individual will play an important role in maintaining high standards of service, ensuring customer satisfaction, and supporting the smooth operation of the dining environment. Food service or cooking experience is preferred but not required. Summer work scheduled based on the needs of the dining service department, but not less than 25 hours per week. 

Schedule: Monday–Friday, 10:30 a.m.–3:30 p.m. 

EDUCATION

• High school diploma or equivalent. Preferred

LICENSES AND CERTIFICATIONS

• Valid and in State Valid Driver's License. Preferred
• Candidates possessing a valid driver's license may be required to drive a College vehicle on or about campus in performing the functions of the position. Those candidates possessing a valid driver's license would be subject to a motor vehicle background check.

EXPERIENCE

• Some Dining Service or cafeteria experience, preferably in a fast food or institutional environment. Preferred

ABILITIES AND SKILLS

• Ability to provide exceptional customer service and work effectively within a team environment. Required
• Ability to operate a computerized cash register / POS system, or the ability to be trained Preferred
• Knowledge of portion control serving or ability to be trained. Preferred
• Ability to read, write, and perform basic math. Preferred
• Ability to communicate effectively and perform work duties/tasks while following both oral and written instructions. Required
• Ability to complete work tasks and manage time without close supervision Required
• Familiarity with safety and sanitation procedures, as well as the proper care of food service equipment. Preferred

• Customer Service:
  • Display exemplary customer service skills.
  • Direct customer concerns, as well as dining plan misuse, to proper supervisor.
  • Fill in at other Dining Service areas, as needed.
• Cleaning and Sanitizing:
  • Clean and sanitize DS equipment as requested by supervisor, or as designated by preventative maintenance schedules.
  • Perform general housekeeping functions, keeping dining/service/kitchen areas clean and orderly.
  • Wash pots, pans, dishes, silverware, etc. utilizing dish machine(s) and pot sinks.
  • Remove garbage, recycling, and compost from kitchen and service areas.
• Back of House:
  • Assist in kitchen with various tasks, such as food preparation, to ensure service lines are replenished and fresh.
  • Assist with stocking of front of house, service areas, storage areas, and/or convenience stores.
  • Prepare, cook, and/or serve food from various food service equipment, following established procedures for the specific assigned work station, or ability to be trained.
  • Ensure opening and closing procedures and duties are completed accurately for assigned work station.
• Other:
  • Comply with all safety and sanitation procedures in performance of duties.
  • Will be required to work snow closure days that may fall on scheduled workdays.
  • This position is full year. Summer work schedules are based on the needs of the dining service department.

ADDITIONAL RESPONSIBILITIES

• Transport food, equipment, and supplies between storage areas and work areas.

• Ability to lift items up to 40 lbs.
• Must have neat and clean grooming and hygiene habits.
• Able to stand/walk for long periods of time.
• Exposure to high temperature kitchen equipment.
• Exposure to fluctuations in temperatures (ie: coolers/ freezers).
• Pushing and/or pulling a kitchen cart weighing 70 lbs. Loaded carts may at times, as needed, weight up to, and not to exceed 200 lbs.

This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice.

Penn College is committed to equal opportunity and the diversity of its workforce.

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